Our customer service staff is available to help you place orders and answer questions Monday - Friday 9am-5:30pm EST at 859.873.0877 and at helen@wallstreetgreetings.com
These FAQs should help you navigate our website.
How do I place an order?
Step 1: Click on your desired card design
Step 2: Select your quantity.
Step 3: Check the “ADD CARD PERSONALIZATION” box to add an optional personalization and/or a custom message to the inside. If you have a previous personalization on a previous order that you would like to use on this order, you can select "USE PREVIOUS PERSONALIZATION", then add the order # and date of order. We will reference that order and duplicate that personalization.
Step 4: If you would like to add your return address to your envelopes, select the "ADD RETURN ADDRESS" box. This will give you the option to type your address only, image (logo) only, image and address or you can reference a previous order.
Step 5: Select Envelope Type allows you to keep the default envelope type offered for the card you have chosen or you may upgrade.
Step 6: Click "REVIEW AND APPROVE"
Step 7: Here you can review the information that you added to your order and approve and/or leave notes.
If everything looks as it should, click "APPROVE - ADD TO CART"
Step 8: You will have the option to continue shopping or view your cart.
Step 9: Once you go to your cart, you can review your order. If it looks as it should, you can click "Check Out" and you will be taken to finalize your order.
If you have questions or want to confirm the set-up over the phone, our Customer Care Experts are glad to assist. Please call 859.873.0877 Mon-Fri 9am-5:30pm EST.
What if I would like to see a proof of my order?
When you are taken to view your cart, there is a button along the top that you can Click to ADD A PROOF. Once proof charge will cover all cards that you are purchasing at one time.
How many days to process my order?
It takes 3-5 business days to process an order. Orders with proofs will be put on hold until the proof has been approved.
What size are the cards?
Our greeting cards are 5x7 inches and include corresponding envelopes. Our stationery products vary in standard sizes.